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CARGO SHIPMENT POLICY
Starting now, our shipping process will be through cargo expeditions, in collaboration with a New Jersey-based middleman to provide you with several benefits and assurances.
Experience Seamless Cargo Shipment!
- 100% Warranty (Complete Refund or Reshipment)
- Enhanced Plant Safety
Store Site:
Kp Cipianang Gading RT01 RW04 No 09, Kelurahan Ranga Mekar, Kecamatan Bogor Selatan 16136, Kota Bogor, Jawa Barat, Indonesia
- This cargo shipping service is presently limited to customers from the United States only.
- No additional handling fees or Import duty Tax charges are applied by our expedition service.
- Should you decide to have your order shipped via cargo, please promptly confirm with our Customer Service team.
- Shipping timelines are as follows:
- Indonesia to America, and Canada takes about 2-4 days.
- We provide a 100% guarantee. If any plants are damaged, we will replace them with similar plants available or with plants of equivalent value.
- To claim for damaged plants, you must provide photographic or video evidence of the damage.